{"id":16304,"date":"2021-03-03T09:36:43","date_gmt":"2021-03-03T14:36:43","guid":{"rendered":"https:\/\/www.cosprc.ca\/?post_type=cos-resource&p=16304"},"modified":"2022-05-11T08:56:57","modified_gmt":"2022-05-11T12:56:57","slug":"so-you-got-a-complaint-now-what-2","status":"publish","type":"post","link":"https:\/\/www.cosprc.ca\/fr\/so-you-got-a-complaint-now-what-2\/","title":{"rendered":"Resources related to Complaints"},"content":{"rendered":"\n

Articles<\/strong><\/p>\n\n\n\n

Patients\u2019 complaints involving ophthalmologists in the province of Ontario, Canada: a 5-year review<\/a> (June 2020) \u2013 Published in the Canadian Journal of Ophthalmology (CJO)<\/p>\n\n\n\n

Review of Ophthalmology Medical Professional Liability Claims in the United States from 2006 through 2015<\/a> (May 2018) \u2013 Published in Ophthalmology<\/p>\n\n\n\n

Doctors\u2019 experiences and their perception of the most stressful aspects of complaints processes in the UK: an analysis of qualitative survey data<\/a> (July 2016) \u2013 Published in the BMJ<\/p>\n\n\n\n

The impact of complaints procedures on the welfare, health and clinical practise of 7926 doctors in the UK: a cross-sectional survey<\/a> (January 2015) \u2013 Published in the British Medical Journal (BMJ)<\/p>\n\n\n\n

CMPA Articles<\/strong><\/p>\n\n\n\n

What to do if you\u2019re notified of a College complaint<\/a> (March 2018) \u2013 For many physicians, a regulatory authority (College) complaint is stressful, but can be managed by speaking with the CMPA, assessing the complaint, and responding professionally and respectfully.<\/p>\n\n\n\n

Coping with a College complaint: Suggestions for reducing anxiety<\/a> (April 2012) – Dealing with the stress of a College complaint is easier when a physician understands the complaint process and receives support, advice, and coping strategies from the CMPA.<\/p>\n","protected":false},"excerpt":{"rendered":"

Articles Patients\u2019 complaints involving ophthalmologists in the province of Ontario, Canada: a 5-year review (June 2020) \u2013 Published in the Canadian Journal of Ophthalmology (CJO) Review of Ophthalmology Medical Professional Liability Claims in the United States from 2006 through 2015 (May 2018) \u2013 Published in Ophthalmology Doctors\u2019 experiences and their perception of the most stressful […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[305],"post_tag":[],"content_type":[345],"class_list":["post-16304","post","type-post","status-publish","format-standard","hentry","category-pour-les-ophtalmologistes","content_type-articles-fr"],"acf":[],"yoast_head":"\nResources related to Complaints - Practice Resource Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cosprc.ca\/fr\/so-you-got-a-complaint-now-what-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resources related to Complaints - 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