How to Claim Section 3 Credits for Quality Improvement Activities?

How do quality improvement activities relate to CPD offerings?

A Fellow receives information about practice guidelines or an area of practice for any of the CanMEDS Roles/practice settingsThe Fellow could identify an area of their practice to evaluate and follow these guidelines to assess, identify, and measure areas for quality improvement using Practice Assessment guidelines for MOC Section 3 credits
The Fellow could review their charts/ electronic health records to assess performance against these clinical measure(s) to identify areas for quality improvement using Chart Audit guidelines for MOC Section 3 credits

Read the full Royal College Maintenance of Certification (MOC) guideline on how to identify areas for quality improvement using MOC Section 3

New Essential Guidance for Quality Improvement

Expanding Learning QI Implementation

Aligned with calls to integrate quality improvement (QI) and physician life-long learning, the Royal College is collaborating with partners and stakeholders across the health care system to evolve its Maintenance of Certification (MOC) Program. In small, practical increments, this renewed CPD strategy aims to be more relevant, improvement-focused, and user-friendly, enabling physicians to achieve care outcomes and/or continued personal-professional growth important to them and their patients.

Although these collective goals are clear, some specialists may be unfamiliar with QI principles and thus have difficulty connecting them to important improvement work they already do. Others might be challenged with identifying how to apply QI towards a specific personal development goal, professional practice role (e.g. clinician, educator, administrator), or transitioning stage of their career.

The following guidance aims to address these issues and provides:

What is QI?
New to QI and need a brief introduction? This section introduces the model for improvement (MFI) and its guiding questions to get you started.

How to do QI
Interested in knowing how to get started with QI? This section provides tools and resources to kickstart planning and implementing your quality improvement initiatives now.

Where to report QI
Section 3: Assessment Activity
Section 2: Self-Learning


For information on QI implementation visit the Royal College’s website.

Resources related to Complaints

Articles

Patients’ complaints involving ophthalmologists in the province of Ontario, Canada: a 5-year review (June 2020) – Published in the Canadian Journal of Ophthalmology (CJO)

Review of Ophthalmology Medical Professional Liability Claims in the United States from 2006 through 2015 (May 2018) – Published in Ophthalmology

Doctors’ experiences and their perception of the most stressful aspects of complaints processes in the UK: an analysis of qualitative survey data (July 2016) – Published in the BMJ

The impact of complaints procedures on the welfare, health and clinical practise of 7926 doctors in the UK: a cross-sectional survey (January 2015) – Published in the British Medical Journal (BMJ)

CMPA Articles

What to do if you’re notified of a College complaint (March 2018) – For many physicians, a regulatory authority (College) complaint is stressful, but can be managed by speaking with the CMPA, assessing the complaint, and responding professionally and respectfully.

Coping with a College complaint: Suggestions for reducing anxiety (April 2012) – Dealing with the stress of a College complaint is easier when a physician understands the complaint process and receives support, advice, and coping strategies from the CMPA.

Booklet – Seva Canada – Gender and Blindness: Addressing Inequity

Seva Canada is a charity whose mission is to restore sight and prevent blindness in developing countries. Their new Gender and Blindness booklet is updated with research and strategies to overcome the barriers women and girls face in accessing care.

Introduction

Seva Canada and its partners’ research clearly reveals that, in order to achieve our Vision 2020 goals , eye care programs must develop strategies which help us reach the most vulnerable populations – particularly women and girls. We encourage our program partners to disaggregate data by sex, determine gender-specific barriers to increased uptake of services, and study strategies to increase utilization by women and girls. Seva looks forward to collaborating with all international eye care providers to eliminate all forms of inequities in eye care.

To view the Seva Canada booklet Gender and Blindness: Addressing Inequity, click here.